Last updated: 16 July 2026
What we collect
When you use the contact form, we collect the details you provide, such as your name, email, company, country or target market, phone number, project requirements and estimated quantity. Server logs may also record an IP address, browser information and submission time for security and troubleshooting.
Why we use it
We use this information to respond, clarify technical or compliance requirements, review documents you ask us to review, and—only when relevant to your request—identify or communicate with potential suppliers. We also use limited technical data to reduce spam and protect the website.
Supplier introductions
When you ask us to source products or manufacturing options, relevant project details may be shared with selected manufacturers or service providers so they can prepare a response. You can ask us not to share a brief before supplier outreach begins.
Retention and security
Enquiry emails and related working notes are kept only as long as reasonably needed to handle the request, maintain business records or resolve disputes. Please do not submit passwords, payment-card data or highly sensitive trade secrets through the form. Ask for a suitable confidentiality agreement before sending restricted files.
Analytics and third parties
The site currently loads the 51.LA analytics script on some pages to understand traffic and page use. It may set cookies or process technical identifiers according to its own policies. External links lead to third-party sites whose privacy practices are outside our control.
Your choices
You may ask to access, correct or delete contact information we hold, subject to legal record-keeping needs. You may also ask us not to share a project brief with suppliers. Contact Email address.